This Privacy Policy describes how Dee Anna Pope (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and escrow services. As an escrow professional, we handle sensitive financial and personal data and are committed to maintaining the highest standards of privacy and security.
1. Information We Collect
We collect information that identifies or relates to you (“Personal Information”), typically provided directly during the escrow process or through our website:
- Contact Information: Name, mailing address, email, and phone number.
- Transaction Details: Purchase agreements, listing price, property address, and insurance policy numbers.
- Financial Data: Bank account numbers, wire transfer instructions, and proof of funds.
- Government Identifiers: Driver’s license, Social Security number, or passport (often required for tax reporting or anti-money laundering compliance).
- Usage Data: IP address, browser type, and website activity collected via cookies.
2. How We Use Your Information
We use your data strictly to facilitate your real estate transaction and meet legal obligations, including:
- Service Delivery: Opening your escrow file, securing deposits, and coordinating with lenders, title companies, and agents.
- Compliance: Verifying identities to prevent fraud, money laundering (AML), and meeting California Escrow Law requirements.
- Communication: Providing status updates and “roadmaps” for your closing.
3. Information Sharing
We do not sell your personal information. We only share data with third parties essential to your transaction, such as:
- Title and Insurance Companies: To ensure clear title and proper coverage.
- Lenders and Mortgage Brokers: To coordinate financing and loan payoffs.
- Government Agencies: For tax reporting (1099-S) and recording deeds.
- Legal Authorities: When required by law to comply with subpoenas or fraud investigations.
4. Security Measures
We implement industry-standard physical, electronic, and procedural safeguards (such as encrypted servers and firewalls) to protect your sensitive financial data from unauthorized access. However, no internet transmission is 100% secure; we encourage you to use secure methods when sending sensitive documents.
5. Your Privacy Rights
Depending on your location (specifically under the California Consumer Privacy Act/CCPA), you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we fix inaccurate information.
- Deletion: Request that we delete your data (subject to legal record-retention requirements for escrow files).
- Opt-Out: Opt-out of any non-essential data collection or marketing.
6. Contact Information
If you have questions about this policy or wish to exercise your privacy rights, please contact us:
Dee Anna Pope
680 Newport Center Drive, Suite 175, Newport Beach, CA 92660
(714) 914-4455
Deeanna.Pope@phegescrow.com
Disclaimer: This document is for informational purposes only and does not constitute legal advice. Because escrow services are heavily regulated by the California Department of Insurance and federal laws like the GLBA, you should have this policy reviewed by legal counsel.
